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SIAE

App SIAE+

SIAE is the monopolist intermediary between the authors of musical tracks and consumers, managing the economic aspects and the distribution of money from royalties of Italian-copyrighted music to authors. I collaborated with them in the creation of the first app SIAE+ that supports all the major services of the company.

Role

Lead Interface Designer

Contribution
  • Product Design
  • User Experience
  • User Interface
  • Interaction Design
Year

Design process

In this project, we used Enterprise Design Thinking and Agile mindset approaches that help us systematically extract, teach, learn, and apply human-centered techniques to solve problems in a creative and innovative way, in our designs related business requirements.

An overview of User Flows, User Testing and more

Features

By installing it on your mobile device, the app offers you features like consult your SIAE position, view the payment status of the registration fees and your accrual, activate the electronic signature, create a new deposit and digitally sign the deposit declaration slips, multi-language, the possibility of forwarding requests for assistance or feedback directly via the app.

The two most complex features of the SIAE+ is the registration and the possibility of making a new deposit.

Custumer reaction

During the first year, we received a lot of positive feedback on the first versions of the app, here’s a medium rating of Apple’s and Google’s stores:

  • App Store4.7+

  • Google Play4.5+

Data visualization and manipulation by user
New deposit feature that guides the user using a wizard design pattern

Software and tools

Since the client is located in another city, we decided to collaborate entirely remotely. Mural allowed us to run workshops with stakeholders.

The complexity of the product was considerable and we needed more than one designer to collaborate in the creation of different flows of the prototypes and Figma allowed us to do so.

All the product features were added to Jira, which enabled us to keep track of the entire project and keep multiple teams and stakeholders updated on the whole process.

  • PrototypingFigma

  • WorkshopsMural

  • ManagementJira

An overview of final prototype

Team size

Several professional figures have been involved in this project:

  • Designers6

  • Engineers4

  • Managers2

  • QA’s1

Get In Touch

If you’d like me to work on your product/service or just say hello, please feel free to reach me via email.

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